Common questions about the Rabbet AI Assistant
Will I still be able to talk to a human?
Absolutely! Our Customer Support Team is here for you during business hours, and we actively monitor all AI conversations. If your question needs extra help, a human will step in right away.
What kinds of questions can the AI Assistant answer?
The Rabbet AI Assistant is trained on Rabbet’s full knowledge base, including guides, FAQs, and best practices. It’s designed to answer common questions quickly and provide resources to help you successfully move forward.
How accurate are Rabbet AI Assistant’s answers?
Rabbet AI Assistant is designed to find the most relevant information as quickly as possible. You’ll get the best results by asking clear, complete questions, just like you would when chatting with a person. If your question is short or uses uncommon terms, the Assistant may share a few helpful articles instead of a direct answer. Longer or more detailed questions usually lead to the most accurate responses.
What happens if the AI Assistant doesn’t know the answer to my question?
If the AI Assistant can’t fully address your question, it will escalate it to our support team. You’ll get a follow-up response from a human specialist as soon as possible.
Is the AI Assistant available 24/7?
Yes! The Rabbet AI Assistant is available around the clock. You’ll have access to answers anytime, day or night.
Will my experience still be monitored for quality?
Yes. We closely monitor all AI Assistant interactions to ensure accuracy and a positive support experience.
Do you have questions or feedback? Please email us at help@rabbet.com.